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Overcoming Email Marketing Challenges: An Interview with Chintan Doshi of Email Uplers

Overcoming Email Marketing Challenges: An Interview with Chintan Doshi of Email Uplers

Luka Dragovic Written by:
Email marketing is one of the most powerful tools in a marketer’s arsenal, offering impressive returns on investment when executed effectively. However, many businesses struggle with common challenges, such as email design, campaign management, and compliance issues.

In this interview with Chintan Doshi on Website Planet, we explore how Email Uplers addresses these obstacles to help businesses maximize their email marketing potential.

From personalized campaigns to cutting-edge automation, discover how Email Uplers is transforming email marketing strategies for clients worldwide.

Email marketing is widely regarded as one of the most rewarding marketing channels. Yet, many businesses struggle to leverage it fully. What are the primary challenges they face?

Email marketing offers impressive ROI—ranging from $36 to $40 for every dollar spent—making it a marketer’s go-to tool. However, achieving this level of success requires meticulous planning and flawless execution, which is often easier said than done.

Businesses frequently encounter a range of challenges, including:
  • Email Design and Development Issues
  • Campaign Management and Execution Hurdles
  • Compliance and Deliverability Concerns
  • Creative Strategy and Performance Analysis
  • Advanced Marketing Automation Complexities
Without the necessary expertise, these obstacles can prevent businesses from fully leveraging the power of email marketing.

How do Email Uplers address these challenges? Why should businesses choose Email Uplers as their email marketing partner?

For over 12 years, Email Uplers has been delivering result-driven email marketing solutions to 5,000+ clients across industries and business sizes. Our team of 150+ email experts, which includes ESP/CRM certified talent, provides end-to-end support, from email template creation and campaign management to advanced workflow automation. With a 99.98% accuracy rate, we are trusted by businesses worldwide.

As official partners of leading platforms like Mailchimp, Braze, Klaviyo, and Salesforce, we bring unmatched expertise in 50+ ESPs and CRMs. Our email team stays updated with the latest advancements and technologies to deliver top-notch solutions tailored to client needs.

With Email Uplers, businesses gain a reliable partner to overcome email marketing challenges and make the most of the channel. And yes, we align with the client’s time zone to ensure smooth and seamless project delivery.

An email must be both visually appealing and highly effective to make an impact. How do you achieve that balance in your email designs?

We prioritize audience insights, clean layouts, and responsive design to create visually appealing and effective emails. In today’s landscape, responsive coding is non-negotiable—emails must look flawless on any device recipients use.

By maintaining brand consistency, establishing clear visual hierarchies, and optimizing CTAs, we craft designs that engage recipients and drive action. Accessibility and personalization are integral to ensuring inclusivity and relevance, while A/B testing and performance analytics enable ongoing refinement.

This seamless blend of creativity, usability, and data-driven insights helps us deliver impactful email campaigns.

How does personalization shape your approach to email campaigns?

Personalization is at the core of our email marketing approach. This helps to transform campaigns from generic broadcasts to targeted, impactful experiences.

Personalization increases relevance by tailoring content to individual preferences, behaviors, and demographics, driving higher engagement and conversions. Moreover, dynamic elements—such as personalized subject lines, product recommendations, and localized offers—foster a sense of exclusivity and connection.

Through data segmentation and automation, we deliver timely, contextually relevant emails that build trust and loyalty. For us at Email Uples, personalization isn’t just a tactic; it’s a strategic driver for cultivating meaningful customer relationships and achieving sustained ROI.

Can you share a recent success story that showcases Email Uplers’ impact?

We have numerous success stories where we’ve delivered exceptional results for our clients. One recent example involves an e-commerce brand facing challenges with email deliverability and conversions after transitioning to a new Marketing Automation Platform.

They had overlooked the critical step of IP warming, which significantly impacted their overall email deliverability rates. This situation called for strategic intervention to restore performance and optimize their email campaigns, which is when they approached Email Uplers.

Our goal was to address their email deliverability challenges, especially with Gmail subscribers (subscribers using Gmail as their email client), and restore optimal delivery rates across all email clients.

To address the problem, the first step was pausing email sending to Gmail subscribers– this would be the cooling-off period. Then, gradually, we resumed targeting active and engaged users (e.g., 30-day, 60-day, 90-day, and 180-day openers). As deliverability improved, the impact was clear: their average monthly revenue grew by approximately 160%, and their overall email ROI increased by an impressive 228%.

How do Email Uplers stay ahead of evolving email marketing trends and innovations?

We’ve been pioneers in the email marketing industry and have seen this ecosystem evolve over the years. We understand that keeping up with changing trends and innovations is essential to staying effective.

Here’s how we ensure we stay ahead:
  • Commitment to continuous learning
    We regularly attend webinars, participate in networking calls, and follow insights from industry-leading platforms like Salesforce, HubSpot, and Litmus.
  • Active industry networking
    By engaging with experts and communities, especially on platforms like Slack, we exchange ideas, gain fresh perspectives, and uncover emerging trends.
  • Embracing experimentation
    We test cutting-edge technologies such as AMP emails, and AI-driven personalization, and adapt to updates like iOS 18.2’s shift from a single inbox to multiple tabs (Primary, Transactions, Updates, Promotions).
  • In-depth research and monitoring
    Staying informed through industry blogs, reports, and updates on email marketing tools ensures we’re always aligned with best practices and innovation.

What advice would you give brands looking to enhance their email marketing strategy?

For brands looking to enhance their email marketing strategy, I would suggest the following:
  • Know your audience: Invest in understanding your audience (subscribers/customers) through data analysis and segmentation. Customize messages to their preferences, behaviors, and lifecycle stages for maximum relevance and output.
  • Personalization first: Use dynamic content to create personalized experiences, such as product recommendations, location-based offers, or behavior-driven triggers.
  • Focus on quality over quantity: Avoid overloading inboxes as inboxes of our subscribers are always crowded. Send fewer, highly-targeted emails with clear value to build trust and engagement.
  • Test and optimize: Continuously A/B test subject lines, CTAs, layouts, and send times. Use performance data to refine your strategy and maximize ROI.
  • Stay compliant and innovative: Ensure compliance with GDPR, CCPA, and other regulations to protect your brand’s reputation and build trust. Stay ahead of trends like interactive emails, AI-driven personalization, and AMP to deliver cutting-edge experiences that captivate your audience.
  • Engage beyond sales: Provide value through educational, entertaining, or informative content to build stronger relationships.
Find out more at: www.email.uplers.com

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