To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.
Webhotellit was previously known as Neobit (or Neobitti Oy). In 2017, Neobit sold its web hosting and domain business to Planeetta Internet Oy (or Planet Internet, in English), another Finnish company that was established in 2002 and has been offering web hosting and domain solutions since then. Therefore, Webhotellit is a subsidiary of Planeetta Internet Oy, which offers affordable web hosting plans and domain services to individuals and small businesses.
Webhotellit’s website can be switched from Finnish into English, but some of the content stays in Finnish.
Features and Ease of Use
Webhotellit believes in keeping things simple, and therefore offers just three shared web hosting plans to get you started: SMALL, BASIC, and LARGE. While light sites (such as individual/personal sites) can choose the SMALL plan, the BASIC plan should suit the needs of the average small businesses. For larger sites attracting high traffic, you should go LARGE.
The hosting plans vary in terms of disk space (1 GB to 10 GB), monthly bandwidth (20 GB to 100 GB), RAM (512 MB to 1 GB), and the number of email accounts (5 to unlimited). All these plans come with:
- cPanel control panel and MySQL databases
- PHP 5.1 to 7.3
- SSH access
- FTP access
- Scheduled tasks
- SSL encryption
- Webmail
- Autoresponder
- IMAP, POP3, SMTP
- Spam filter
The Softaculous installer is provided to ease the installation of various apps and CMS software such as WordPress.
Some of the hosting plans allow you to pay for additional services such as extra disk space, RapidSSL Certificate (to secure a single domain), and backups.
I was surprised to see no obvious indication of uptime on Webhotellit’s website.
Pricing and Support
Webhotellit’s web hosting plans are incredibly cheap, even with the 24% VAT added to them. You can pay for plans monthly in euros using PayPal, credit card, online payment, or wire transfer. There is no trial period and no money-back guarantee.
You can reach the company’s customer support via email or an online form, and existing customers can also submit support requests by logging into the self-service portal (which the company says is the best way to seek support). When I asked questions via the online form, I was answered promptly:
Webhotellit’s knowledge base contains answers to many common questions. They also provide tutorials, but unfortunately (for me), the illustrative screenshots within those tutorials remain in Finnish even when the explanatory text is translated into English.
