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WebHostFace Review 2024 – Why is Everyone Switching?

Hendrik Human Written by: Hendrik Human

With a WebHostFace shared web hosting plan, you’ll be able to build and manage your website hosting solution with the platform, framework, or software of your choice. They also offer products for rock bottom prices as well as providing global data center locations.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.

WebHostFace was founded in 2013 in the United States and currently has offices in Delaware and London. Their chief focus is on delivering shared hosting that provides tools that their customers are comfortable with using to manage their websites. One of the best things about WebHostFace is their global reach with four data centers spread around the world in the U.S., Europe, and Asia. They also provide a number of payment options including PayPal, credit cards, and Diners Club.

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Features and Ease of Use

WebHostFace is one of those one-stop web hosting platforms that provide all of the fundamentals of web hosting so you can stay with a single provider:

  • Domain registration (free with a plan)
  • SSL certificates (free with a plan)
  • DNS set up (free with some plans)
  • CDN (free with some plans)
  • Anti-spam and anti-virus security
  • Free website transfer

One of their best features is their wide variety of shared hosting platforms:

  • Website Builder Hosting: Choose from your favorite content management systems to have it pre-installed and configured on your server including WordPress, Joomla, Drupal, Magento, PrestaShop, and OpenCart.
  • Framework Hosting: Choose a hosting solution purpose-built for the framework of your choice. Options include Laravel, Phalcon, Pimcore, Symfony, and FuelPHP.

Once you get past the confusing pricing structures, it’s very easy to sign up with WebHostFace. There are quite a few upsells, but these are all unticked and presented in a way that makes it easy to add or remove. You can also choose what experience you want to have as they offer managed WordPress. They pre-install website management software of your choosing so you can jump straight into building your site.

Pricing and Support

The shared web hosting pricing on WebHostFace can be slightly confusing as they provide the exact same packages but with different website builders, frameworks, or e-commerce applications installed. All hosting packages have the same pricing structures and come with unlimited bandwidth, Weebly Sitebuilder, free domain, free CDN, and a free SSL certificate. These are standard for all products:

  • Face Standard: 15 GB storage and one domain.
  • Face Extra: 20 GB storage, multiple domains, SSH, and SEO boost.
  • Face Ultima: 30 GB storage, premium support, and a free merchant account.

You can then choose from the following types of hosting:

  • Open Source hosting: These include solutions with WordPress, Joomla, or Drupal installed.
  • E-commerce hosting: You can choose between Magento, PrestaShop, or OpenCart.
  • Framework hosting: You can choose from a number of frameworks like Laravel, Phalcon, Pimcore, etc.

Their other plans work a bit differently with a free IP also included:

  • VPS:
    • Face VPS 1: 20 GB storage,1 GB RAM, 1 TB traffic, 1 CPU core.
    • Face VPS 2: 40 GB storage, 2 GB RAM, 2 TB traffic, 2 CPU cores.
    • Face VPS 3: 80 GB storage, 4 GB RAM, 3 TB traffic, 4 CPU cores.
    • Face VPS 4: 120 GB storage, 8 GB RAM, 4 TB traffic, 6 CPU cores.
  • Dedicated Server: There are four packages that allow you to choose the CPU model, storage, memory, and bandwidth.
  • Reseller hosting: These plans look very similar to shared hosting plans but with more resources.
  • Managed WordPress hosting: This is a fully managed solution with two pricing plans.

There is also a lifetime billing option for a one-time amount.

WebHostFace offers ticket, email, live chat, and phone support 24/7. In general, this is the best aspect of their offering and their support team is amazing. They always respond quickly, are extremely helpful, and I haven’t come across a problem they couldn’t resolve swiftly. Customers with higher-end plans also receive premium support tailored to their specific requirements.

How much does WebHostFace cost?

WebHostFace offers plans from $3 to $10. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which WebHostFace plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. WebHostFace can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from WebHostFace here.

How good is WebHostFace’s customer support?

WebHostFace is not ranked as one of our top web hosts. But that can also be a result of WebHostFace being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does WebHostFace match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1WebHostFaceCompareOur Score4.4Compare
1Go4HostingCompareOur Score2.4Compare

WebHostFace REVIEW: BOTTOM LINE

The main reason why WebHostFace will be so appealing to so many people is that they offer shared hosting with your software of choice at extremely affordable prices. However, that shouldn’t take anything away from their dedicated and VPS solutions which may not be enterprise-scale but are great for SMEs. The cherry on the cake is their outstanding support services.

WebHostFace might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”

Pros

  • Superb technical customer support
  • Globally located data centers
  • Framework and CMS-specific shared hosting solutions
  • Free vector and image resources for your site

Cons

  • A lot of upsells during signup
  • Slightly confusing pricing
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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A scam company. Totally ugly experience.

Webhostface forcefully renewed a product for 2 years that I did not even intent to continue with. When I asked for a refund, they denied. I'll never be cheated by them again. Very cheap company. Faulty product. Shared my experience. If anyone want to try it, they can at their own risk.

1 avatar
Najib, Bangladesh
November 26, 2020
1
Good, reliable, cost effective, and with great support!

I initially got WebHostFace for their emails, they offer unlimited emails, but then when I started using their hosting full on (to host websites), it was a wonderful experience with fast speeds and good uptime. I had to contact support twice as well and that was a breeze. Good service and good products!

1 avatar
Emaad, Canada
November 26, 2020
5
A personal touch and amazing customer service

It has been such a relief to sign up with Webhostface after spending many years with Just Host. They sorted out my sites right away and even adjusted so coding that wasn't properly written. Everything has been smooth since joining Webhostface last year, so far so good!!!

1 avatar
Patrick, Canada
November 02, 2020
5
Awful Company

WebHostFace is an Awful Company with the Worst Customer Service. We've had serious trouble with data security, using this company's hosting services. We will publish on our online platforms, our experience as a result of using this company's services.

avatar
Gourmet Snapshot, Great Britain
May 01, 2020
1
Superb support

For me, the thing that sets Webhostface apart from others like HostGator and bluehost is their amazing support. With the others, a 24-hour wait for help is not uncommon. With Webhostface, the wait is often measured in minutes and their guidance and problem resolution are top-notch. I've never been disappointed.

avatar
Dave Davis, USA
March 23, 2020
5
Third Year In, No Complaints (Yet!)

Speed loads nicely, haven't had any notable complaints, been here since 2016. WIth so many Psychology of Shortcuts sites, we use many webhosts, spreading blows (and risk, natch). We don't use much in the way of resources, but do have some sizable sites here. We'll count webhostface among our 3 or 4 favorites (so far! You know how companies jump the shark when complimented :-) Happy to recommend.

1 avatar
David Cohen, USA
December 14, 2019
4
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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