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SmartApe Review 2025 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

SmartApe is an excellent hosting company that offers feature-packed plans with generous resources at low prices. It’s hard for me to find fault with this Russian company.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Screenshot 2019 08 19 at 09.17.191

SmartApe is a Russian website hosting provider which was founded in 2012 and which has servers located in a Russian Tier III data center. SmartApe’s website can be switched between the Russian and English languages.

Features and Ease of Use

SmartApe offers a range of website hosting services including shared hosting, reseller plans, and VPS solutions, plus domain registration. The shared hosting plans provide the following core features:

  • 99.982% uptime guarantee
  • Automatic backups retained for three days
  • Domain registration available
  • Unlimited add-on domains
  • SSL certificates available
  • Unlimited disk space and bandwidth

SmartApe’s servers are located in a Tier III data center in Russia. I like it when a hosting provider owns its own data center, and I like it even more when customers get a 99.982% uptime guarantee.

Servers run the CloudLinux operating system that isolates you from the adverse effects of other hosted users, and the SSD storage affords you better performance and reliability than traditional HDD storage. 

You can create your website with the offered website building tool, which you can try for free before making a purchase. Alternatively, the one-click installer provides installation scripts for more than 400 popular programs such as WordPress, Joomla!, and Drupal. At the other end of the expertise spectrum, developers can benefit from the usual database and development features: MySQL, PHP, and phpMyAdmin. 

Pricing and Support

SmartApe’s prices are excellent for the truly unlimited data transfer, disk space, domains, and databases. You could find cheaper hosting packages elsewhere, but probably not with the same features and resources that also include a free Let’s Encrypt SSL certificate and a free .ru or .po domain (when you purchase an annual plan). 

You can purchase plans on terms ranging from one month to three years, and you’ll get discounts of 17% to 50% for longer terms. Plus, there’s a 14-day free trial to get you started relatively risk-free.

24/7 technical support can be summoned by telephone, and you can also contact customer services via ticket, email, or live chat. My live chat message was answered within seconds, and the helpful agent assisted me in English:

Screen Shot 2019 08 14 at 1.05.38 PM

For self-support, you will find a frequently asked questions page.

Comparison

How does SmartApe match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1SmartApeCompareOur Score4.4Compare
1Go4HostingCompareOur Score2.4Compare

SmartApe REVIEW: BOTTOM LINE

Russia-based business, SmartApe, offers an impressive selection of well-priced packages with a solid SLA and excellent uptime. Overall, I’m very impressed with this company.

Pros

  • Good value-for-money prices
  • Very generous resource quotas
  • Premium-level features
  • Friendly and efficient live chat support

Cons

  • No knowledge base
  • A limited list of FAQs

Find feature-packed hosting plans at SmartApe.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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Не способны поднять выделенный сервер на протяжении 5 дней

Рекомендую обходить данных ребят стороной. Обратился к ним с целью аренды выделенного сервера под срочный проект до конца месяца, перед заказом уточнил о наличии железа и сроках подъема сервера, на что получил ответ, что железо в наличии, сервер поднимут в течение 24 часов. Спустя сутки сервер так и не подняли, обратился повторно, на что мне сказали, что железа нет, извините, надо заказать, займет 3-4 дня, возможно меньше. При обращении в поддержку спустя 4 дня с момента заказа сервера - игнор от поддержки в телеграмм несколько часов, ответа на вопрос по срокам подъема сервера нет, написал в поддержку на сайте, получил ответ, что сегодня сервер поднимут, якобы дали максимальный приоритет задаче и извинились. По итогу дня сервер так и не поднят. Самое отвратительное отношение к клиенту, с которым я в принципе встречался. В итоге 5 дней потрачено впустую, сроки реализации проекта под угрозой срыва, обратился к конкурентам, которые подняли мне выделенный дедик за 20 минут с аналогичным железом. Желаю ребятам всяческих неудач с таким отношением к клиенту.

1 avatar
Антон, Turkey
December 11, 2024
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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