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SetraHost Review 2024 – Is It Worth It?

Gwen Rodgers Written by: Gwen Rodgers

SetraHost was started in 2005 by a group of developers who were disillusioned by the prevalent hosting providers. Its slightly pricey plans employ performance-enhancing technologies, and they come with a 30-day money-back guarantee. The downside is that I couldn’t summon a pre-sales support response.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
Click here to see our results >>

Overview

Screenshot 2019 09 18 at 17.37.33
SetraHost was established by a group of web developers in 2005, to offer affordable hosting solutions without trapping you into ever-increasing costs. This provider has servers in Las Vegas, Texas, and France, and it offers a range of services, including shared hosting, managed WordPress hosting, reseller hosting, domain services, and SSL.

SetraHost’s website supports English, but its WHMCompleteSolution-powered cart area supports twenty-five additional languages.

Features and Ease of Use

SetraHost offers three shared hosting plans, three managed WordPress hosting plans, and three reseller hosting plans. The three shared hosting plans provide you with:

  • One to unlimited hosted domains
  • cPanel control panel
  • 10 GB to unlimited NVMe SSD Storage
  • 100 GB to unmetered monthly bandwidth
  • Free SSL
  • Daily backups

You get the feature-packed SitePad website builder for free, so you can create your website from 350+ responsive themes, no coding required. Alternatively, the one-click app installer lets you install more than 400 CMS and other apps, including WordPress.

Since the shared hosting plans are optimized for WordPress websites, you can expect a 30-fold performance improvement compared with other kinds of hosting. Other performance improvements are provided by LiteSpeed WebServer, Cloudflare Railgun, and SSD NVMe storage.

The enterprise-level DDoS protection and anti-malware system combine to help secure your site against malicious attacks. The stated 99.9% uptime is just average for the industry, but this host’s uptime page showed uptime of up to 99.993% for the previous seven days when I looked.

Pricing and Support

SetraHost’s shared hosting plans might seem slightly pricey, but they actually offer good value considering the unlimited resources you get, such as MySQL databases, subdomains, email addresses, and FTP accounts.

Pay for your plan (priced in U.S. dollars) using PayPal or a credit card on a monthly, annual, or triennial billing cycle. You get a free domain when you choose triennial billing on the Starter and Evolve plans or when you choose yearly billing on the Business plan. The longer the commitment, the bigger the discount, and the 30-day money-back guarantee (with its implicit “get out” opportunity) might make you feel better about making a commitment.

You should be able to summon 24/7 customer support via telephone, ticket, email, or online form, but my test ticket submission received no response. If you have to resort to self-support, you will find a sparsely-populated knowledge base:

SetraHost KB

How much does SetraHost cost?

SetraHost offers plans from $3 to $9. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.

Which SetraHost plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. SetraHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from SetraHost here.

How good is SetraHost’s customer support?

SetraHost is not ranked as one of our top web hosts. But that can also be a result of SetraHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Comparison

How does SetraHost match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1SetraHostCompareOur Score4.2Compare
1Go4HostingCompareOur Score2.4Compare

SetraHost REVIEW: BOTTOM LINE

If you don’t mind paying slightly-high prices for feature-rich, reliable, high-speed hosting, you could give SetraHost a go. I’d be more confident about buying if I could contact the customer support team.

Pros

  • 14 years of industry experience
  • 99.9% uptime
  • Free domain
  • 30-day money-back guarantee

Cons

  • No VPS or dedicated server plans
  • Unresponsive pre-sales support

For feature-rich, reliable hosting, see SetraHost.
Gwen Rodgers Gwen Rodgers
Gwen is a web developer and software engineer who loves to get lost in JavaScript (and a good book). She spends her free time teaching girls how to be coders, and doing yoga on her balcony in the sunshine.
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I highly recommend SetraHost!

I decided to switch to SetraHost because I needed a provider that didn't restrict their users from accessing things. SetraHost has been fast and I've been able to easily access the services I need. My welcome email included everything I needed to get set up quickly, and breeze through setting up my reseller plan since I manage multiple websites. I haven't needed support for anything, but I have asked a couple of questions about potential upgrades, and I always receive a reply within minutes. Pricing is excellent as well for what you get. I can highly recommend this host because they care more about their customers than the big name hosts where you're just a client #.

1 avatar
Steven, USA
October 06, 2023
5
Stay Away Broken Promises

I switched from bluehost with the promise of them being faster and having better customer support. They were a bit faster I can say that but in a 1 month period their servers have gone down multiple times. Their customer support is slow compared to bluehost and that’s saying something. If you’re a business get something more reliable than setrahosting.

1 avatar
Jorge Chairez, USA
November 13, 2022
2
Love setrahost

Been using them since 2018 and I’m surprised to see how few reviews there are. I find them to not be very high priced compared to my last host bluehost, considering there’s no add ons at checkout and everything is included in the price. They took care of my migration, don’t increase prices at renewal ever and have saved me $100’s if I were to stay with my last host

1 avatar
Daniel, USA
April 08, 2022
5
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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