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prosite Review 2024 – Has It Seen Better Days?

Mark Holden Written by: Mark Holden

Prosite has its own German data center that uses 100% green energy. This hosting provider has served more than 100,000 customers and has received rave reviews from many of them.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Prosite was founded in 2002. They have their own German data center that uses 100% green energy, and they have enjoyed positive reviews from many of the 100,000 customers they have worked with. Their website is in German (unless translated by your browser).

Features and Ease of Use

Prosite offers a simple selection of packages including shared hosting, managed hosting, and dedicated server rentals. To give you an idea of their services, their shared hosting plans come with the following features as standard:

  • 99.9% availability
  • Level I, II and III backups
  • One year free domain registration
  • Unlimited add-on domains (not in the base package)
  • At least 1 GB web space
  • Unlimited traffic

Prosite owns and operates its own German data center, which means technical issues should be attended to quite quickly. It also means they’re less likely to oversell the available resources. What’s more, the data center runs on 100% green energy and saves more than 3620 tons of carbon dioxide per year.

I am impressed that they offer support for the far faster PHP version 7 as well as the much slower version 5, plus FTP access and multiple add-on domains. But beginners will be disappointed that there is no one-click installer and no website builder.

Ideally, I’d prefer to have more details about whether they back their 99.9% availability with any kind of service level agreement.

Pricing and Support

Prosite offers three unmanaged shared hosting plans – Blog, Static and Dynamic – each of which includes 1 GB web space and unlimited traffic. The only differences between the plans are access to additional features such as extra domains, PHP support, and MySQL databases.

The prices for their shared hosting plans are quite affordable compared with local and international companies. Domain registration is free with the higher packages, whilst SSL certificates cost extra if required. Also, some plans (but not all) incur a setup fee.

One of the best bits about Prosite is their 90-day “no questions asked” money-back guarantee. This is very generous, and it makes up for the fact that they offer only annual terms. I did find their checkout pages to be a little complicated and buggy, but this may have have been because I was using Google Translate, so – quite literally – some functionality may have been lost in translation.

Prosite offers 24-hour ticket-based support as well as an FAQ section and a network status page. They also provide signed-up customers with a support telephone number, but (annoyingly) this has a per-minute cost. When I wanted help, I just sent them a Facebook message, and they responded relatively quickly with an informative answer.

Comparison

How does prosite match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1prositeCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

prosite REVIEW: BOTTOM LINE

Prosite is a German hosting company with an unassuming website that belies the fact that they have worked with more than 100,000 customers since 2002.

Pros:

  • Long track record in the industry
  • 90-day money-back guarantee
  • Affordable pricing
  • Small help center on their website

Cons:

  • No live chat on their website
  • No monthly plan
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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