ProMiTech Technologies is a small U.S. company with fewer than ten employees and only a couple of hundred customers. However, they’ve been in business since 1999 and have a relatively large social media following plus positive customer reviews on third-party websites. They provide their website and support in English.
Features and Ease of Use
ProMiTech Technologies offers a suite of website solutions, from WordPress development to domain registration and shared hosting.
As standard, their shared hosting plans come with the following core features:
- From 2GB to 15BG bandwidth
- From 200MB to 1.5GB storage
- One, two, five or unlimited domains
- Unlimited email accounts
- 24/7 technical support
ProMiTech’s shared hosting plans offer four resource levels – Personal, Basic, Business, and Business Pro – which come with limited resource quotas of 200MB/500MB/800MB/1500MB storage, 2000MB/4000MB/7000MB/15,000MB bandwidth, and one/two/five/unlimited domains respectively. All plans come with unlimited email and auto-responders, and all but the basic plan come with unlimited FTP accounts.
In terms of features, the plans are a little sparse. All plans come with a one-click CMS installer and CGI support. At the checkout, you can purchase either the Lite, Starter, Pro or Business version of the Weebly website builder which comes out-of-the-box with a drag-and-drop tool plus readymade responsive templates.
As well as the website builder, additional add-ons in the checkout flow are SiteLock website security, SpamExperts email security, Yoast SEO plugin, and dedicated IP addresses. Depending on your perspective, these are either nice ways to customize the base packages or are unnecessary penny-pinching on the part of the vendor.
They installed new servers in 2014, and whilst they don’t provide an uptime service level agreement, this is quite common for a business of this size. All plans come with the popular and easy-to-use cPanel Accelerated control panel, and it’s nice to know that the company founder is clearly a specialist in WordPress design and development, so you know you’re in safe hands in the event of a technical issue.
Pricing and Support
Unfortunately, the prices are quite high, especially when you consider that the plans are quite limited in resource quotas and features. Be sure to consider that as well as the list of optional add-ons noted previously, domain registration is also an added cost.
You have the option to purchase their hosting for one, three, six, or twelve-month terms. It’s great that you can choose between a low-risk monthly plan or take advantage of a discount by paying for longer terms upfront. However, all fees are non-refundable.
If you need support, this company has a small knowledge base, a support ticket center, an email address, and a telephone number. And technical support is available 24/7, which is great. They also have quite a few support pages behind a login screen.
