To compare the best web hosts, we hosted the same WordPress website on each one and tested performance, customer service, and value for money. Check out the results here.
According to its Facebook page, Latin American hosting service provider PlatinumHost started out on August 20, 2000. It offers shared hosting services (categorized into monthly and annual web hosting) together with reseller services (Classic Economy and Hosting Premium), VPS (both Linux and Windows), dedicated servers, backup servers, and streaming plans. It also offers domain registration, SSL certificates, and web design services.
This provider hosts more than 4,000 customers, and its PlatiniumHost.com website supports the Spanish and English languages. However, not all of the website sections translate well into English.
Features and Ease of Use
PlatinumHost’s shared hosting plans are arranged into six categories: Personal, Integral, Advanced, Productive, Plan 10 GB, and Plan 20 GB. With these shared hosting plans, you get:
- 99.99% uptime guarantee
- 1 GB to 20 GB storage
- Unlimited bandwidth
- cPanel control panel
- 25 to unlimited email accounts
- 5 to 30 MySQL databases
- 3 to 35 FTP accounts
- Unlimited Let’s Encrypt SSL certificates
- Support for PHP versions 5.5 to 7.x
- SpamExperts spam filtering
You also get SSH access, PostgreSQL, unlimited POP3/IMAP accounts, and support for CGI and Ruby on Rails.
The Softaculous one-click installer facilitates the easy installation of popular applications such as WordPress, Drupal, and Joomla. Or, you can use the Fantastico script library to automate the installation process.
Daily R1soft backups ensure continuous data protection, and the SSD storage is more reliable (as well as more performant) than traditional HDD storage. For reseller hosting plans, the LiteSpeed Web Server further improves performance.
In addition to the shared hosting plans, PlatinumHost also provides 22 VPS Linux IP geolocation plans, 5 VPS Windows IP geolocation plans, 7 reseller hosting plans, 15 dedicated servers, 3 backup server plans, and 3 streaming plans. With the streaming services, you can have your own radio station or broadcast live events.
The data center features N+1 redundant architecture so that when one element (such as a power source or a hard drive) fails, another one takes over immediately so that the servers remain fully functional.
Pricing and Support
PlatihumHost’s shared hosting plans are incredibly cheap, which seems to be in line with its vision of providing clients with cost-effective hosting. You can pay for these plans in U.S. dollars or Venezuelan bolivars by bank transfer or PayPal on monthly or annual billing cycles. Some (but not all) plans give you a price discount for committing to an annual term. Although the period may vary for some special offers, you generally get a 30-day money-back guarantee when you sign up.
PlatiniumHost’s 24/7 support team can be contacted via various channels such as support tickets, email, telephone, WhatsApp, and live chat. I received prompt replies via the support ticket route and the live chat channel:
For self-support, you might find PlatiniumHost’s FAQ section to be pretty useful.
How much does PlatiniumHost cost?
PlatiniumHost offers plans from $1 to $3. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which PlatiniumHost plan should I get?
My recommendation is to start with a cheaper plan. You can always upgrade later on. PlatiniumHost can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from PlatiniumHost.
How good is PlatiniumHost’s customer support?
PlatiniumHost is not ranked as one of our top web hosts. But that can also be a result of PlatiniumHost being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.
