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Pair Networks Review 2024 -Can You Really Trust It?

Hendrik Human Written by: Hendrik Human

Having served customers from over 150 countries for more than 20 years and with over 140,000 active domains, pair Networks must be doing something right. Backed by a 100-day money-back guarantee and a great track record when it comes to performance and uptime, there are few more trustworthy hosting brands.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

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If you’ve been around since 1995 and have been offering web hosting since 1996, you must be doing something right. Based in Pittsburgh, U.S., pair Networks has a decent catalog consisting of shared hosting, managed WordPress, VPS, and dedicated servers and offers a range of additional IT services to help boost your hosting solution. It has maintained a great reputation and its pricing and packages are suitable for just about anyone’s hosting needs.

Features and Ease of Use

All-in-one shared, VPS, and dedicated server hosting that won’t leave you hanging includes:

  • Stated network uptime of 99.9%+
  • Full domain registration services, but no free domains
  • Host an unlimited number of WordPress websites
  • Free SSL certificates from Let’s Encrypt
  • Configurable automatic backups with up to 250GB of backup storage
  • Up to 80GB of SSD storage or 250GB HD storage
  • Up to 2TB of monthly data transfer

As you can see from the features, pair Networks offers an almost complete service. The only thing you might find lacking is outright support for Windows, although you could install it yourself on its bare metal dedicated servers.

pair Networks has even built its own custom control panel, which is easier to use than most other platforms out there but still gives a decent amount of control. Even developers will be satisfied with support for multiple programming languages, Cron jobs, SSH access, etc. pair Networks even provides its own CDN service with a network map of 21 locations across the U.S. and Europe.

pair Networks has a great reputation for performance and network uptime. However, only its dedicated servers are backed by an SLA while it claims to maintain a 99.9% uptime for other products. In my case, and according to most of its customers,the service is very reliable.

Because it offers a custom control panel, it doesn’t automatically come with an auto installer like Softaculous for cPanel. So, you’ll have to purchase its in-house SIM tool if you want this capability.

Pricing and Support

pair Networks falls within the low to medium range of shared web hosting prices. While you will be able to find cheaper providers out there, few will be able to match pair Networks in quality and features. For shared hosting, it has four simple plans suitable for anything from personal websites to large business websites.

Although there aren’t any unlimited hosting plans, the resources are still decent for the price you pay. What’s better is that you get a few great freebies like the Weebly website builder, email hosting, and SSL certificates. Billing also starts at monthly periods while only the annual option is discounted by 5%. Unfortunately though, you don’t get a free domain.

pair Networks has one of the best and most reassuring money-back guarantees valid for 100 days.

The managed WordPress packages might seem quite expensive, however, if you consider the fact that the higher tier plans are based on VPS or dedicated servers, it seems way more worth it.

The two main add-ons on offer are the in-house Software Installation Manager and CDN. The first will be billed at a flat rate, while the CDN is billed at the end of the month based on your bandwidth usage.

When it comes to support, you can get one-on-one assistance from pair Networks around the clock via either international phone lines or email/ticket support. It provides multiple channels for both options so that you can direct your queries to the right country or department for better assistance. In my experience, support has always been quick to reply and courteous, usually responding within 30 minutes to emails.

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For WordPress customers, it offers full-service onboarding, and they have certified support technicians to assist you. If you prefer to help yourself, they have a very good knowledge base with guides and tutorials.

pair Networks Web Hosting

Comparison

How does pair Networks match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1pair NetworksCompareOur Score4.3Compare
1Go4HostingCompareOur Score2.4Compare

pair Networks REVIEW: BOTTOM LINE

The only argument I can think of against using pair Networks is that it’s not the cheapest host out there and it doesn’t offer unlimited shared resources. However, it ticks all the other boxes, which still makes them a great value for money option.

Pros

  • 24/7 international phone support and fast response times
  • Superb documentation with video tutorials
  • 100-day money-back guarantee
  • Feature-rich hosting packages

Cons

  • No live chat support
  • No phone support

Sign up with pair Networks for all your hosting needs
Hendrik Human Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here – to help make it fun and easy for you too.
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Overpriced and insecure

We get more options, better performance, modern functionality from Cloudways. The way their server instances are set-up and Account Control Center, creates a serious issue when it comes down to efficiency. Evolve or become a dinosaur. Pair is outdated.

1 avatar
Josh B, USA
January 24, 2024
1
Insecure Hosting

I've used this hosting service for over 10 years. During that 10 years I've also used at least 10 different other hosting services. The most hacked posting that I've ever had is pair by far. And when your website gets hacked, they charge you a huge fee. I haven't had this problem with any other hosting service that I've ever had.

1 avatar
John Braun, USA
November 24, 2022
1
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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