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Nimbus Hosting Review: What Do Users Say? [2024]

Caitlin Greyling Written by: Caitlin Greyling

Founded in 2011, Nimbus Hosting focuses on providing hosting primarily for resellers. It has a solid uptime service level agreement, lots of positive customer reviews, and excellent customer service statistics. Plus, its hosting is powered by 100% renewable energy. However, there are a few reasons why it just missed being included on our list of the top ten hosts.

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Overview

Nimbus Hosting landing page.

Not only are all of Nimbus hosting’s services managed, but green, as well!
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Nimbus Hosting was founded in the U.K. in 2011. It’s unique in that it focuses on providing hosting for agencies and individuals who resell to their clients. Just like our favorite hosts, Nimbus has a solid uptime service level agreement, lots of positive customer reviews, and excellent customer service statistics. Its website and support are available in English.

If you’re also looking for green hosting, you’re in luck. Nimbus Hosting runs on 100% renewable energy, making it one of the eco-friendliest hosts around. Its data centers are also ISO 50001 and 14001 accredited and gained REGO certification for its use of green energy. Besides this, its platform is very user-friendly for resellers, making it easy to manage all your clients’ Nimbus hosting plans and websites in one place.

Features and Ease of Use

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Performance and usability is the key focus for Nimbus Hosting’s services.

Nimbus Hosting offers cloud hosting, dedicated servers, and domain name registration and migration. Their cloud hosting plans come with the following core features:

  • 99.995% infrastructure, network, and hardware availability backed by service level agreement
  • Offsite backups included; double backups available at extra cost
  • Domain name registration available at extra cost
  • Free SSL certificates (from Let’s Encrypt): paid SSLs available at extra cost
  • From 2GB to 32GB memory
  • From 30GB to 480GB SSD disk space

Nimbus Hosting colocates its servers in an ISO 27001 certified Tier III data center in North London. They don’t own the center (they partner with Coreix and Virtus), but they do own and manage all of their own servers, and they have 24/7 monitoring. Their really solid uptime service level agreement commits to 99.995% uptime for infrastructure, network, and hardware.

The 10 Nimbus cloud & VPS hosting packages for eCommerce, WordPress, and Magento include from 2GB to 32GB memory, 30GB to 480GB SSD storage space, and between 4 and 12 cores according to the chosen plan. All plans come with offsite backups, and you can get double backups at additional cost.

In contrast, the dedicated server packages start from 16 core processors, 64GB memory, 1 TB SSD RAID 1 storage, and customized bandwidth. All dedicated server plans come with 14 offsite cloud backups and additional offsite backups (for a fee).

The cloud plans and the dedicated server rentals both come with a single dashboard, a one-click installer, a Let’s Encrypt SSL certificate, and WordPress 30-second installation, plus Git deployment and the option to whitelist IPs with one click.

Nimbus Features at a Glance

Free domain name?
Free SSL?
Money-back guarantee*
Uptime guarantee 99.995%
Control panel In-house
Data centers The UK

Support

Customer service couldn’t be better during business hours but unfortunately is not offered 24/7. You can contact this company via email, telephone, ticket or live chat, and I have found them to be both prompt and helpful.

In fact, the operator was good fun and knew when to switch out of sales mode. They respond to 97% of tickets within one hour and 87% of tickets within four hours. If you prefer to solve your issues yourself, there is an extensive knowledge base and a network status page.

Pricing

Nimbus Hosting offers robust plans specifically tailored for agencies aiming to resell hosting services to their clients. Considering their target market, there are only a few companies that can be directly compared to Nimbus Hosting. However, when compared to other cloud and dedicated server providers, their prices are competitive, although slightly on the higher side for dedicated servers.

All plans can be purchased on one-month or annual terms. There are no setup fees, but you should be aware of the 20% VAT levied on top of all plan prices – especially if you’re a customer who can’t claim it back. Domain registration also costs extra, but you get a free Let’s Encrypt SSL certificate with all plans.

Upon checkout, the customization options are quite limited. Customers can’t choose the operating system or the control panel. You can only add on additional double backups. Getting a refund for paid or invoiced-for services is very unlikely, too. However, you can upgrade or downgrade your plan at any time.

Comparison

How does Nimbus Hosting match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1Nimbus HostingCompareOur Score4.5Compare
1Go4HostingCompareOur Score2.4Compare

Nimbus Hosting REVIEW: BOTTOM LINE

Nimbus Hosting is designed specifically for agencies who want to sell hosting to their clients. As such, it won’t be suitable for all website owners, but large agencies needing top-of-the-line hosting on UK servers should certainly review Nimbus Hosting.

Pros

  • Monthly plans available
  • Good customer service
  • Good uptime service level agreement
  • Use of a U.K. Tier III data center

Cons

  • Limited business hours
  • Slightly overpriced dedicated servers
Caitlin Greyling Caitlin Greyling
A freelance author, graphic designer, and photographer, Caitlin Greyling writes about web hosting, web builder software, graphic design, tech, and electronics, and has published hundreds of product reviews and comparisons for Website Planet, The Daily Mail, and Durability Matters. Her creative and technical knowledge has been showcased at PictureCorrect, Photutorial, and others. She is currently studying for an NCTJ diploma in journalism. When Caitlin’s not working, she’s exploring nature with her son and dog or relaxing at home with her cat.
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