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HostingInside Review 2024 – Is It Worth It?

Mark Holden Written by: Mark Holden

HostingInside is a top Taiwanese provider of VPS, dedicated server, and colocation services at acceptable prices. However, its website still advertises shared web hosting plans and money-back guarantees that it no longer offers.

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Overview

hosting inside features1

Based in Taiwan, HostingInside was founded in 2004 as an Internet Relay Chat (IRC) and web hosting provider that soon grew to become a provider of VPS, dedicated server, and colocation solutions. This company also offers domain registration services, and its simple website is available in English, Indonesian, and Chinese.

Features and Ease of Use

HostingInside doesn’t have its own data center, and although the company website advertises several server locations (the U.K., U.S., Germany, and Singapore), a customer support agent advised me that all servers are actually housed in Taiwan’s Taipei Internet Exchange.

This provider also no longer offers web hosting services, but it does do dedicated server and VPS packages, with the VPS locations being Taipei (Taiwan), Los Angeles (U.S.A), and Maidenhead (U.K.). The VPS features include:

  • 99% network uptime
  • Up to 10,000 GB monthly traffic (depending on VPS location)
  • HDD and SSD drives (depending on VPS location)
  • Up to 8 GB RAM (depending on server location)
  • Offsite backup

The virtual private servers are unmanaged, so you take full control of your server(s). You can install any software you like, such as cPanel, but otherwise, these are not user-friendly hosting solutions for those of you who don’t have a technical background.

HostingInside offers two tiers of dedicated server hosting: Premium (with servers in Taipei, Taiwan) and Low Budget (with servers in Taichung, Taiwan). Some of the dedicated server features you can look forward to are:

  • Up to 1 TB storage space
  • Up to 16 GB RAM
  • Up to 2,500 GB monthly traffic
  • IPv4 and IPv6
  • Intelligent Platform Management Interface (IPMI)

Pricing and Support

The prices for HostingInside’s dedicated server and VPS hosting plans in generally budget-friendly, and you can pay via PayPal, credit card or bank transfer.

I do have some concerns about the company’s refund policy, and (more importantly) the live chat support. While the website states that a money-back guarantee is on offer, a rather rude support agent confirmed that the company doesn’t offer refunds of any kind and questioned why I wanted to know about a money-back guarantee at all:

Untitled

To give some benefit of the doubt, maybe the advertised money-back guarantee relates to the web hosting plans that are no longer offered. It’s not so usual to see refunds or free trials in relation to dedicated servers.

Comparison

How does HostingInside match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1HostingInsideCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare

HostingInside REVIEW: BOTTOM LINE

HostingInside offers a good range of VPS, dedicated servers, and colocation services at decent prices. However, I do have some doubts about the professionalism of the support staff, and I am disappointed that this company no longer offers shared hosting solutions.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • 99% network uptime (although actually low by industry standards)
  • A variety of price plans
  • 24/7 support via live chat and phone
  • VPS locations in Asia, the U.S.A., and Europe

Cons

  • No refunds or free trials
  • Somewhat unprofessional customer service
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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