In business since 2005, Host Geek has more than a decade of web hosting experience. It believes that whatever technical challenges its customers face, the chances are good that its team of geeks has seen it all before, therefore they are equipped to offer responsive and reliable technical support.
Host Geek is based in Australia. It uses servers located in its home country, plus Singapore, and (for SHOUTcast hosting) the United States.
Features and Ease of Use
Host Geek’s shared hosting services come in two kinds: standard Australian Shared Hosting and Specialised Hosting for Magento, WordPress, and Joomla. The SSD-based hosting packages provide the following features:
- 99.9% uptime SLA
- Free domain registration on the top two plans
- From 10 GB to 60 GB bandwidth
- Either 10 or unlimited add-on domains
- Let’s Encrypt SSL
- Daily backups
Host Geek provides the Installatron application installer in each cPanel account so you can install CMS software or other applications with ease. This is a big boon for beginners who don’t want to deal with uploading files and manually installing software.
Unfortunately, there is no website builder, which would be another boon for beginners, and this may be because this company offers WordPress website design as one of its services. There is also no mention of support for the Python programming language, but you do get PHP and Perl support with the hosting plans.
Pricing and Support
Host Geek’s shared hosting plan prices are slightly higher than the industry average. Many alternative shared hosting providers offer higher resources at lower cost. However, you might yet consider this company to offer good value for money when you consider its use of SSD storage, its SLA-backed uptime, plus a free domain and free SSL.
Plans can be bought on monthly, quarterly, semi-annual, annual or biannual subscriptions. There is no free trial for you to try before you buy, but the 30-day money-back guarantee should give you some peace of mind.
Host Geek’s support team is available 7 days per week, but not 24 hours per day, and you can contact the team via live chat, telephone, ticket, and email. I received an appropriate response in about ten hours when I tested the live chat outside of office hours:
Host Geek offers a well-organized knowledge base for self-support.
