JustHost는 BlueHost의 자매 회사로, 제공하는 서비스는 대게 중대규모의 기관에 적합하다. JustHost는 그리 비싸지 않으면서 상대적으로 믿을 수 있는 웹 호스팅 서비스이다. 또한 중소규모의 비즈니스가 세계 웹 시장의 일원이 될 수 있도록 간단한 해결책을 제공하고 있기도 하다.
JustHost에서 가장 실속 있는 웹 호스팅 플랜 마저도 무제한 대역폭, 이메일 계정, 무제한 도메인 호스팅, 무제한 데이터 전송, 무료 웹 빌더, 24시간 고객 지원을 제공한다.
아직까지 소개된 특징이 충분히 매력적이지 않다면 이것은 어떤가. JustHost는 사용자가 서비스에 만족하지 못할 경우, 상시로 환급을 보장하고 있다.
JUSTHOST가 당신이 찾던 서비스인지 알아보고 싶다면?
그’럼 아래를 살펴보자!
모든 웹 호스트는 사용자를 특별한 무언가로 매료하고자 하는데, JustHost도 예외는 아니다. 이들이 제공하는 무제한 서비스에는 디스크 저장 장치, 도메인 호스팅, 이메일 계정, 서브 도메인 등이 포함되어 있다. 추가로, JustHost는 핫링크 보안, 웹 사이트 통계, 스팸 어세신 보안, 복수 코딩 옵션 등 다양한 우수 기능을 제공한다.
99.5%의 가동 시간과 함께, JustHost는 유망 시장에 속한 대부분의 웹 호스팅 회사보다는 살짝 뒤쳐지는 모습을 보인다. 하지만, 이에 대해 그들은 “정직이 최우선”이기에 누구보다 솔직하게 자신을 드러낸 것이라 주장하고 있다. 다른 웹 호스팅 회사들의 가동 시간 보장률에 과장이 있는지는 알 수 없지만, JustHost.com에서도 여전히 99.98%의 가동 시간이 보장되기 때문에 안심하고 사용할 수 있는 서비스라 할 수 있다.
JustHost 데이터 센터의 서버들은 365일 24시간 감시되며, 중복 동력 장치, 냉각, 10GB 연결을 지원하고 있다. 대체로 사용자들은 지불한 비용에 대한 대가를 톡톡히 누릴 수 있다.
만약 자신의 웹 사이트로 수익을 창출을 꾀하는 이들이라면, JustHost는 훌륭한 선택이라 할 수 있다. 이들이 제공하는 플랜에는 설치 준비가 완료된 콘텐츠관리시스템(CMS) 플랫폼, 블로그, 프로젝트 관리 도구, 전자상거래 해결책, 그리고 많은 무료 스크립트가 포함되어 있다. JustHost와 함께라면 훌륭한 웹 사이트를 만들기란 정말로 쉬운 일이란 사실!
회원가입 및 설치 과정은 상대적으로 명료하며, 결제 시 수많은 기타 옵션을 추가하라 요구하지 않는다. 다만, 전체적인 사이트가 포괄적이란 느낌을 주기 때문에, 자신이 무엇을 하는지 정확히 알지 못한다면 헤매기 십상이다.
JustHost는 많은 웹 호스팅 회사들에 인기 있는 Unix 기반의 인터페이스인 cPanel을 사용한다. 이 패널 자체에 각 카테고리 별로 다양한 최적화 및 맞춤 설정이 갖춰져 있다. 하지만, 대다수의 기능이 추가 비용이 발생하는 서비스이기 때문에, 플랜 안에 어떤 서비스가 제공되는지는 자세히 살펴보는 것이 좋다.
JustHost 고객과 대화하기 위한 다양한 방법을 지원하는 중이다. 24시간 전화 상담, 채팅, 이메일(고객 지원 티켓), 포럼 등이 이에 해당한다. 기술상의 이유로 걸려온 전화 상담은 응답이 빠른 편이지만, 비디오 지원은 경쟁사에 비해 그리 크지 않은 편이다. 많은 비디오들이 “현재 업데이트 중”이라는 메시지를 띄우고 있다. 하지만 여전히 다양한 고객 지원 수단이 제공되고 있어 사용자들이 문제를 마주할 때 마다 도움을 받을 수 있다.
단 1년만 구독 신청을 해도 상당한 혜택을 받을 수 있다는 사실 – 바로 JustHost가 자매 회사인 BlueHost보다 매력적인 이유이다. BlueHost와 대부분의 회사는 2~3년 서비스 구독 시에나 큰 할인 혜택을 제공하고 있다. 여기에 1년 간 무료 도메인명까지 제공하면서 JustHost는 매우 비용 효율이 높은 매력적인 서비스로 거듭났다.
등록 절차는 매우 투명하며 – 사용자는 과소비를 할 일이 없으’며, 추가 혜택까지 누릴 수 있다. 또 다른 장점은 환급 시 사용자가 도메인을 유지할 수는 있지만, 설치비 등 정기 청구 비용이 아닌 기타 서비스 비용은 환급되지 않는’다.
Once upon a time, my website was hosted by ehost. I got good service and a good price for webhosting from ehost. When I updated my website by ftp, it always worked. Then ehost was bought by JustHost. My hosting was transferred. The initial rate was OK. However, the service was never good. More on that below. When renewal time came up again, I got a notice from JustHost that I was going to be charged A LOT to renew the webhosting. The notice from JustHost came after they charged me in advance for the next term of hosting. I was thinking of winding down the website anyway. This was the time. I called JustHost customer service to cancel the account. I spoke to a helpful young woman who cheerfully cancelled the service for me and told me I would receive a refund of the advance charge for the next erm of hosting. I checked my credit card records the next day and the refund had registered. I thought: Job done! Great! A month later, reviewing my credit card charges, I noticed that JustHost had charged me again, the very next day after the refund had registered. At this point, I disputed the charge with my credit card company (if I called customer service again, why would I think they wouldn’t just charge me again after issuing a refurnd?). In the end, JustHost had the nerve to trot out Terms of Service to justify charging me back. On page (29) of the fine print you “signed” 6 years ago, you agreed to notify us within X days of your renewal date (better give yourself an Outlook reminder now!). You missed that date by 2 days, so you owe the full rental for the next 3 years. (You have read every line of your terms of service, haven’t you?) Since my email had crashed in the meanwhile, I couldn’t provide email documentation of the interactions with JustHost and they prevailed. I can only think that this company is spinning around the drain and their business strategy has devolved to screwing dissatisfied customers as they exit. Horrible company. Avoid at all costs. In addition: The service level was bad. My website only required updating a couple of times per year. But it seemed that every time I tried to update it, it didn’t work. The updated files transferred by ftp (it looked to me as if it had worked); but the updates were never “visible” to the outside world on my website. I would call and eventually they would sort it out. They kept moving my files in their system and the connection to the outside internet was lost. I always got snarky emails from their service, in the vein of can’t you figure this out, silly person? It was also time-consuming. This wasn’t my first rodeo: I’d been using ftp to update my website for over a decade with other companies.
I ended up with these fools after having problems with my previous webhost. As soon as I signed up, the company I left bought them, and everything was crap, again. I got my site functioning using one of the developer tools they provided (b/c WordPress sucks) called Concrete. It was as close to raw HTML as I could get (allowed me to toggle to code and build what I wanted). Site was working perfectly for 4 years until it was time to renew. I upgraded so that I would have unlimited storage space, which migrated me to a new server. Suddenly my site doesn't work. Contact support and get, and I'm not making this up, "the web files are incorrect" as an explanation. That's it. "We're unable to provide more support as we do not support that product." After three days of calls and chats, they determined they would restore from an earlier, working version. They have, allegedly, done that (received an e-mail asking for authorization and more info, which I provided, but never received any confirmation that they got my response). Finally gave up and decided to rebuild the site using WordPress (which still sucks), and struggled to make anything work (I've been building my own computers and websites since the late 90s, so this is not because I am a novice). Literally EVERY support link or resource link I click on their site (including Why Us? and Guarantees) returns a 404 page. This is not a new issue -- it was the case when I first tried to use Wordpress after first moving to JustHost. Contacted support and was told, again, this is a direct quote, "Thank you for letting me know. The tips and tutorials are no working for now as there is known issues." No stuff, really? Tech rep apologized about 74 times, but could provide me no information, no time-table, and when I asked for the business contact to get a refund, only more apologies but no info. What scam. Take the money you were going to spend on a JustHost site, light it on fire, punch yourself in the face six times and save the weeks of aggravation. I wish I could give zero stars.
Been with Justhost over 15 years and… Been with Justhost over 15 years and they were brilliant, recently all our business emails stopped functioning, unknown to me,my clients were not recieving my emails and thought I was ignoring them. I lost thousands of pounds in lost business and some clients took their business elsewhere. Having contact support through webchat, I was informed it was my SPF records and that they have fixed them and wait 48 hours to propagate, all will be fine which it wasn't, all in all I spent almost 12 hours on and off to approx 10 members off support who had me answer the same questions over and over, giving the same cut and paste answers and that they have just changed my SPF records and give it another 48 hours. When I try and explain this is 4 time they have done this you get an answer such as "Glad we could help, please answer our questionnaire". I rang their support line in the US which is directed to the Philippines which cost me £60.00 for 20 minutes but found the same old I have just updated your SPF records and wait 48 hours, they don't care my business was being seriously affected. I had a local IT company look at my settings and within 2 minutes they explained that my emails were being routed incorrectly and they sorted it out within 1 minute. I am in the process of having my website and emails transferred to the local company that helped me out or I would still be in the same sorry situation. Avoid this company like the plague... Reading other reviews, I will make sure they are not able to take funds from my account come renual date. What a shambles
JustHost (BlueHost) as they claim now provide very terrible hosting service and have email deliverability issues meaning your emails will never get to gmail, yahoo etc. When you report, Justhost will lie about checking it and tell oyu it will be fixed in 48 to 72 hours. But in a month and more there will still be no resolution on this. Worst case is they hide behind their poor live chat support and refuse attending to you via email. They have very terrible customer support agents who don't understand the issues and drift from one random unrelated excuses to another. They would even refuse to escalate when you clearly know they are confused about your query. Justhost deserve a class action against them and I hope other customer will come together and file a joint action. They are very terrible host.
Take your money elsewhere. Despite the multiple issues I've experienced such as server downtime, the site being slow/offline for about a month, I stupidly when to upgrade to a PRO server because it was "cheaper" given the services I'm paying for. The migration is slow, the support staff just keeps telling me to wait a few hours without resolving the issue, after contacting them multiple times, they escalated and asked me to "wait 24-48 hours" for the issue to resolve. And they "guarantee" that it will be resolved by then. When asked what happens if it isn't resolved by then, they said I can send them another email. Speaking to them is time consuming and frustrating, and issues take a long time and multiple times. They will keep using the delay tactic until you insist they resolve the solution before you leave. Overall, just don't. And if you are already a client, then you will have probably experienced the same issues. And if you are feeling lazy to migrate... just do it. It's not worth the energy and time.
I was using the normal from Justhost for like a year..always problems...always from the support the problems were from my end...I said okay I am not a developer they know better...so I upgraded to VPS... nothing changed...again same problems...I think they have like 35% runtime...so...if you are a really tiny company with 10 visitors per month use them they are cheap and okay...if you have more than 100 visitors per day just look elsewhere...
Continual issue with some servers rejecting justhost when sending email such as hotmail and outlook. Have wasted a lot of time (on more than one occasion and time is money) working with justhost technical assistant (sometimes over an hour) through a host of questions and answers, with long pauses between (sometimes 15 minutes!) only for the technical assistant you are working with to suddenly disappear (just gone!) and have to start over again with a new agent and bringing them up to speed on all of the issues, questions and answers again.
I used Just Host 2 years. I should have moved sooner. They are a nightmare to deal with when you need help and they're very expensive. I just moved my website and domain and saved a lot of money. My new host responds intelligently and quickly. I suggest you shop around. You can do so much better than Just Host
