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Scary Hostinger Policy, DO NOT GET A PLAN With Them!
I own several generic domain names, and Hostinger flagged two of them as "suspicious domains." Seriously? Now they’re asking for business registration or a personal ID to prove relational ownership, and it has to somehow align with the domain name. I explained to them that generic names can’t be registered as trademarks or patented—they’re literally generic! And I am a freelance blogger, I discuss over 50 topics in different niches. Do I need to have business permit for each topics? Funny but seriously frustrating idea by Hostinger. These domains were being used as WordPress blogs—one reviewing car insurance quotes and the other focused on credit cards popular among Americans.
Despite my explanation, Hostinger decided to suspend my entire hosting plan. As a result, all my blogs hosted on that plan were affected, and I lost access to everything. This experience has made me realize that I should never have chosen Hostinger in the first place. I STRONGLY DO NOT RECOMMEND THIS COMPANY.
I've been blogging since 2010 and have worked with many hosting providers, but this is the first time I’ve encountered such a frustrating and unreasonable situation. Hostinger’s policies are outrageous. Just look at this clause from their terms:
9. ADDITIONAL RESERVATION OF RIGHTS
Hostinger expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify (including access to or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by Hostinger in its sole and absolute discretion)...
FOR ANY REASON. Yes, they reserve the right to terminate, cancel, lock, or modify your account at their sole discretion. So, essentially, you pay for a service, and they can terminate it whenever they want—no explanation necessary. And guess what? Your money is gone.
BE VERY CAREFUL. Think at least 100 times before you sign up for a plan with them. And if you’re still considering it, think 1,000 more times. I’m not exaggerating. This is a hosting company with policies that prioritize their control over your rights as a paying customer. Save yourself the headache.
Hostinger offers incredible value with its budget-friendly plans, lightning-fast performance, and easy-to-use features, making it a top choice for both beginners and pros alike!
Hostinger offers budget-friendly hosting solutions with impressive performance and excellent customer support. Their user-friendly interface and robust features make it a great choice for beginners and experienced developers alike.
I have been developing websites since 2016 and i have been through several hosting providers but Hostinger is the best by price or by feasibility. I am using Hostinger since 2020. Once My hosting plan was expired other hosting charge to backups but they keep your backup for 40 days even after plan expiration. I just loved it. Highly recommended.
It's only been a week since I bought the hosting, and logging in takes ages. the "H" icon rotates slower than the Earth. I'm very disappointed as it's wasting my time and delaying the work. Even to talk to customer support chat I need to log in which is not happening.
Hi, Allan,
Thank you for sharing your experience with us. While we're sorry it doesn't reach the high standards we've set for ourselves, it'll be a pleasure to help you.
To correct the error you're reporting, one suggestion is to try cleaning your browser's cache (we have a tutorial here: https://support.hostinger.com/en/articles/1583501-how-to-clear-cache). If it still doesn't work, you can email us at [email protected] — we're here for you.
Best wishes,
Team Hostinger
Hostinger
,
米国 2024年12月30日
Horrible & Down Time Issues
Been a customer with them for last couple of years and have been using Cloud Enterprise plan. I must say that at first things improved and support was good but for last couple of months the down time has affected a lot and been down for a few hours seems to be quite normal. Be very very careful before signing up for Hostinger and they seem to be good with marketing. Horrible experience and yesterday they were down for more than 3 hours and the status page already says that we have applied the fix and monitoring where as in reality you can't even open the site. Moreover if you are looking for fast reliable hosting then hostinger is the worst in my opinion. Customer support keeps on saying we are sorry for the incoveniance bla bla and at the end they ask you "please let me know how can i help you" lol
I am trying to get my refund and interestingly i just spoke with Paulius Žunda just three days back about how they have improved but still a few things need to be worked on and today it was just game over. I hope i can get some sort of refund from them and move to another host because they are not what they project.
Dear Hammad,
We sincerely apologize for this experience. That's not the level of quality we expect to offer our clients, but your review is more than welcomed as it allows us to improve our services.
The concerned teams received your review to investigate the situation, but don't hesitate to share any improvement suggestions via [email protected]. We'd love to learn how to upscale this partnership.
Best wishes,
Team Hostinger
anonymus
,
米国 2024年12月30日
Dear Hammad,
We sincerely apologize for this experience. That's not the level of quality we expect to offer our clients, but your review is more than welcomed as it allows us to improve our services.
The concerned teams received your review to investigate the situation, but don't hesitate to share any improvement suggestions via [email protected]. We'd love to learn how to upscale this partnership.
Best wishes,
Team Hostinger